The House of Mangoes Consulting, LLC ("we," "us," or "our") respects your privacy. This policy explains what personal information we collect through our website and our consulting work, how we use it, how we store and protect it, and the choices and rights you have. By using our website, you agree to this policy.
Who we are
The House of Mangoes Consulting, LLC is a boutique consulting company based in Orlando, Florida. We help small, service-driven organizations standardize the delivery of service. You can reach us with any privacy question at hello@thehouseofmangoes.com.
Information we collect
We collect only what we need to respond to you and to deliver our services.
- Information you give us. When you submit our inquiry form or contact us by email, phone, or in a meeting, we collect your name, email address, organization, type of organization, and the details you share about your needs.
- Information from our consulting work. During an engagement, clients may share information about their organization, processes, roles, and staff so we can assess, design, and train. We ask clients to share only what is needed.
- Information collected automatically. When you visit our website, we and our service providers may collect your IP address, browser and device type, pages viewed, the website you came from, and the date and time of your visit, using cookies and similar technologies.
Please do not send us sensitive information through our website or by email, such as patient health information, government identification numbers, financial account numbers, or payment card details. We do not need this information to respond to an inquiry.
How we use your information
- To respond to your inquiry and schedule a conversation or assessment.
- To provide, manage, and improve our consulting services.
- To communicate with you about our work together, including scheduling, follow ups, and administration.
- To operate, secure, and improve our website.
- To send occasional updates, only where you have asked for them or where the law allows. You can opt out at any time.
- To comply with legal obligations and protect our rights.
We do not sell your personal information, and we do not share it with third parties for their own advertising.
How we share your information
We share personal information only as needed to run our business:
- Service providers who help us operate, such as website hosting, email, scheduling, and analytics providers. They may use your information only to perform services for us and are expected to protect it.
- Professional advisors, such as accountants and attorneys, when needed.
- Legal and safety reasons, when required by law or to protect rights, safety, or property.
- Business changes. If we are involved in a merger, sale, or transfer of assets, personal information may be transferred, subject to the protections in this policy.
- With your consent.
Cookies and website analytics
Our website uses cookies and similar technologies, which are small files stored on your device. Some are essential for the site to work. Others help us understand how visitors use the site so we can improve it. You can control or delete cookies through your browser settings, and you can block them entirely, though some parts of the site may not work as intended. Where the law requires it, we will ask for your consent before using non-essential cookies.
How we store your information
We store personal information on secure systems operated by our hosting and email providers, primarily within the United States. Inquiry form submissions are delivered to our business email and may also be stored in our website's systems.
We keep personal information for as long as we need it to respond to you, deliver our services, and maintain our business records. After that, we delete or de-identify it unless the law requires us to keep it longer, for example for tax, accounting, and contract records.
How we protect your information
We use reasonable administrative, technical, and physical safeguards, including encrypted connections (HTTPS), password protection, and limiting access to those who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and the appropriate authorities as the law requires.
Your rights and choices
You have choices about your personal information. Regardless of where you live, you may:
- Ask what personal information we hold about you and request a copy.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete your personal information, subject to legal and record keeping requirements.
- Opt out of marketing emails by using the unsubscribe link or contacting us.
- Withdraw consent you previously gave, or ask us to limit how we use your information.
- Ask whether we sell or share your information. We do not.
To make a request, email hello@thehouseofmangoes.com. We may need to verify your identity before we act on a request. We will respond within 45 days, and let you know if we need more time. You will not be treated differently for exercising your rights. If we decline a request, you can ask us to reconsider by replying to our response.
Some states give residents additional rights over their personal information. We extend the choices described here to all visitors.
Links to other websites
Our website may link to other websites, such as social media platforms. We are not responsible for their privacy practices, and we encourage you to read their policies.
Children's privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
International visitors
Our website is operated from the United States. If you visit from another country, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "last updated" date above, and for significant changes we will provide a more prominent notice on our website.
Contact us
If you have questions about this policy or want to use your rights, contact The House of Mangoes Consulting, LLC, Orlando, Florida, at hello@thehouseofmangoes.com.